Improved bounce processing management
Bounce processing is central to effective mass mailings. Previously, we were relying on client specific email that required different configurations depending on each organization’s mail providers. This resulted in inconsistencies and a lot of time spent troubleshooting related issues.
To address this, we’ve consolidated all bounce processing to use dedicated “greenleaf.one” email accounts. This change is largely transparent to users, so there’s no visible impact. This improvement to bounce processing makes management and support far more efficient and reduces user headaches.