Support for email-to-activity
We’ve rolled out support for a powerful feature for organizations that use CiviCRM’s activities extensively. With email-to-activity enabled users can ‘Bcc’ a specific email address that will automatically be retrieved by CiviCRM and assigned as an activity to the individual contact record for the email recipient(s).
What’s more is that the system can optionally be configured to add individual contacts using this process should a contact record with the recipient email address not exist. This is not enabled by default, however if you would like this functionality, shoot us an email.